Maximal Wins Casino Complaint

Disputed amount: 1555 EUR

Posted: 2022-04-30 16:04:32

On Jan 31st 2022 I withdrew 1555 eur from maximumwins casino, until this day, 1 may 2022 I haven’t received any single penny. Each time I ask them where my money is, they say that due to a lot of fraudulent accounts and withdrawals the scrutiny and research of my withdrawal takes very long and they are understaffed, etc, etc, I have tried 30 times since the 21 working days expired to get my money which I won fair and square according to their terms and conditions, yet it seems that I am not the only one who is scammed and laughed at. I notice that they don’t have a master license number and their residence is somewhere in Curaçao. Basically this means that I will never get my money. This is probably reason that they offer very high bonuses as they know you will never get pay outs. Very smart. I believe the owner lives in the Netherlands and is a top criminal. Last time I contacted the support desk, they had the nerve to say that they have a license and that I just had to have patience !!! Anyway, good luck to everybody but I am afraid we will never get my money. There is something strange however, because several months ago they paid out my first withdrawal of 550 eur! Until this very day I think they accidentally paid out my 550 eur or they only pay out once and never again

Disputed amount: 1555 EUR

Posted: 2022-05-13 19:32:23

Hello! Recently, we have received many complaints about Maximal Wins casino, and as a result of it, we have decreased the casino rating. We got in touch with the casino representative, but unfortunately, they didn't find it necessary to look into the case and respond to the complaint. Since the casino refuses to cooperate in solving the complaint, we have to close the complaint as "Unresolved". We strictly recommend staying away from Maximal Wins Casino. Casino Bee Support