Big Wins Casino Complaint

Disputed amount: 600 GBP

Posted: 2024-10-26 15:10:21

Waited since 7th July for my withdrawl which has been repeatedly cancelled by the casino. Fake customer service email address, fake licence and customer support is useless. Copied and pasted excuses and now back at square one. Totally unacceptable

Disputed amount: 600 GBP

Posted: 2024-11-26 13:49:58

Dear Emma289, Thank you for reaching out. We’ve contacted the Big Wins Casino team to look into your complaint and are waiting for their response. We hope you’ll receive their answer quickly. If you have any updates on your side, please feel free to share them with us.

Disputed amount: 600 GBP

Posted: 2024-12-18 15:31:55

Dear Emma289, Since we haven't received an update either from you or the casino, we are closing this ticket. CasinoBee Team.