No response

Disputed amount: 0 GBP

Posted: 2022-01-20 12:01:30

I think that my complaint is much the same as the rest, I have been playing on maximalwins for about one year, mainly because of the high deposit bonus they give, I take these high deposit bonuses not looking to win lots of money but just to make my deposit last longer, I always play by the bonus rules and I have read these rules over and over again,
For the first time ever I received the play through target and then I won £1400, that was three weeks ago that I made my withdrawal,
When you contact the chat which is available 24/7 and very responsive, but this chat must be done by a third company and does not have any connection to maximalwins as they are very limited to what they can tell you, usually saying that withdrawal can take a bit of time to sort out or you have to be patient and wait,

I have phoned there contact number and that just put me through to a dating agency, so they don’t give a real number,
I have emailed so many times but never had a response,
And when I Google view there address I can see it’s a Internet cafe that they use for there address.

My advice to anyone thinking that this casino will pay you your winnings please check the reviews for more information

Disputed amount: 0 GBP

Posted: 2022-01-21 12:52:13

Hello, Thank you very much for submitting your complaint. I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support

Disputed amount: 0 GBP

Posted: 2022-03-31 11:42:26

Hi nomadsteve, Thank you for your feedback. Considering your complaint and also other complaints about the casino, Casinobee Team decided to decrease the rating of Maximalwin casino. Thanks, Casino Bee Support