Tikitaka Casino Complaint

Disputed amount: 1000 GBP

Posted: 2024-09-25 19:09:32

I won a sports bet which shows as lost. I’ve questioned this with the casino through live chat and the support email address and I haven’t had a response. Do not use this casino. It’s a scam.

Disputed amount: 1000 GBP

Posted: 2024-10-04 06:15:12

Dear Customer, Thank you for bringing this to our attention, and I apologize for the delay in responding to your inquiry. We understand how frustrating it can be to experience issues with your bet results, and we are here to help resolve this for you. To assist you further, could you please send your account details to our support team at [email protected] In the subject line, kindly include "Casinobee", so we can quickly identify and prioritize your case. We value your experience and are committed to ensuring transparency and fairness in all transactions. Thank you for your patience and understanding, and we look forward to assisting you further. Best regards, TikiTaka Customer Support Team

Disputed amount: 1000 GBP

Posted: 2024-10-09 13:18:50

Dear Customer, We sincerely apologize for the inconvenience you've experienced. Our support team has already contacted you, and we're working diligently to resolve the issue as quickly as possible. Your satisfaction is important to us, and we're committed to making things right. If you have any further questions or concerns, please don't hesitate to reach out to our support team directly. Thank you for your patience and understanding. Best regards, The Rabona Team