Maximal Wins Casino Complaint

Disputed amount: 3503 EUR

Posted: 2022-04-19 12:04:20

I won after depositing around 750 euro’s 3503 euro on a netent game. I played the bonus i got all the way True so i could make a withdrawal. I did that on 9 march. I played by the rules in there termes and conditions etcetera… normally a withdrawal takes 5-21 workdays. But nothing happend during that time. After waiting 21 workdays i asked why my withdrawal is still awaiting?! Now always the same email back, sometimes it can take a time longer to check everything on a account, if i played fair by there termes and conditions, to look at every game etcetera…no one will help me there are answers me with something different. I ask to contact financiële departement myself if they even have one but no answer nothing!! I just want my money i won but i dont seem to get it ever. So like i have seen before in reviews all over the internet i think everybody is right and its a Total scam!! Im waiting 29 workdays now and still i did not get my withdrawal payd out!!!

Please can somebody help me?? I really need that money and i won it fair and played by there rules. Nobody will help me in emails or chat. Please help me???

Disputed amount: 3503 EUR

Posted: 2022-04-21 06:40:54

Hello! Recently, we have received many complaints about Maximal Wins casino, and as a result of it, we have decreased the casino rating. We got in touch with the casino representative, but unfortunately, they didn't find it necessary to look into the case and respond to the complaint. Since the casino refuses to cooperate in solving the complaint, we have to close the complaint as "Unresolved". We strictly recommend staying away from Maximal Wins Casino. Casino Bee Support