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Wazamba Casino Complaint

Payment Delay

Disputed amount: 80 EUR

Time for Zenithcool to respond: 03/05/2022 7:11

Solved


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Zenithcool

Bangladesh

Disputed amount: 80 EUR

Posted: 2022-04-12 06:04:07

Again they are making delay payment this time,
It’s €80 only
10days, almost passed but withdrawal is not receiving in my account.
They said that it’s only a matter of a three working days maximum to withdrawal time ,but the same result like the my previous , withdrawal, making too much late.
My all documents and everything was submitted in my previous successful withdrawal, then why this is making again late, and now is only €80.
Zenith.
Email, [email protected]

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Teo Robertson

Latvia

Disputed amount: 80 EUR

Posted: 2022-04-21 06:36:49

Hello, Thank you very much for submitting your complaint. I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support

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Teo Robertson

Latvia

Disputed amount: 80 EUR

Posted: 2022-04-26 07:11:55

Hello zenithcool! There is a reply to your complaint from Wazamba: "Dear player, Thank you for reaching out! This is to inform you that the withdrawal in question was rejected by the payment provider and the money was credited back to the gaming account. You have been notified about this on April 11, 2022, and advised to submit a new withdrawal request through another payment option available. However, in the meanwhile, you used the funds playing your favorite games. We hope this clarified the case. Sincerely, Wazamba.com"