Hugo Casino

Hugo Casino Review

Hugo Casino was founded in 2023 and is owned by GBL Solutions N.V. We are amazed by its quality. The game selection is quite large, and a wide range of bonus offers are available to NZ players. 

The website’s design is visually stunning, adding to the great user experience. Our reviewers navigated it smoothly on desktop computers and mobile devices. But does this make it a good casino to join? Keep reading to find an answer to that question in this extensive Hugo Casino review. 

Hugo Casino Bonus Offers

New Zealanders at Hugo Casino can enjoy various promotions. We found offers like free spins, match bonuses, cashback deals, and VIP rewards. Let’s explore some of these offers and their terms.

Standard Welcome Bonus

Hugo Casino offers new players a welcome bonus that we find generous. You can claim up to $1,100 and 275 free spins over your first three deposits. Here’s the structure of the deal:

• 1st Deposit: 100% up to $250 + 100 free spins
• 2nd Deposit: 75% up to $250 + 75 free spins
• 3rd Deposit: 50% up to $600 + 100 free spins

A minimum qualifying deposit of $20 is required to get each bonus. Once you receive it, you can bet a maximum of $8 per game round using the bonus funds. A 45x wagering requirement also applies to the offer, which is in line with standard wagering requirements when compared to other online casinos.

VIP Welcome Bonus

Besides the regular welcome bonus, we like that the casino has a high-roller welcome bonus that is well-suited to big spenders. You can claim a 50% bonus of up to $900 and 250 free spins on your first deposit of $900 or more. A 45x wagering requirement applies to this offer as well.

Cashback per Week

We also found an offer that features between 10% and 20% cashback on your weekly losses. The actual percentage depends on your loyalty level. This bonus is credited to players’ accounts every Monday. The minimum cashback amount is $8, while the maximum is $600. However, the 30x wagering requirement is relatively high for a cashback bonus.

Weekend Reload Bonus

Regular players can claim a 40% reload bonus of up to $400 every weekend. You must deposit at least $40 to get the bonus, and it must be a single deposit made during the weekend. The wagering requirement is 45x again. But this time, the maximum bet limit is slightly higher at $9.

Weekly Free Spins

Lovers of free spins will find the Winged Win’s Days promotion appealing. It is available every Wednesday, and you can get up to 55 free spins to play. You must deposit at least $40 on Wednesday to claim it. However, our experts learned that the bonus is not credited automatically. Instead, you need to contact the casino’s support team to activate it.

Loyalty Club

Hugo Casino rewards loyalty through its loyalty club. This is a five-level programme with various perks. Upon registering and making your first deposit, you start unlocking achievements. You can collect coins to move up the levels for better perks. You can also trade your coins in the “Shop” for different offers.

However, the coin exchange rate varies from level to level. We found that players in levels 1 and 2 must wager $1,500 real money to get 1 coin. These players can enjoy perks like cashback deals and higher withdrawal limits. Once you reach level 3, things get better. You get loyalty club membership status. You can then enjoy free spins, a personal account manager, birthday offers, and more.

Games at Hugo Casino

Hugo Casino has an impressive game library. Players can explore around 3,000 games from over 100 software providers. We found thousands of online slots, as well as hundreds of table games, live casino games, and others.

Slots

The casino has over 2,000 slots of different types and themes. These include classic titles with three and five-reels, 3D titles with engaging themes, and jackpots with massive payout capabilities.

We noticed that Hugo Casino slots have different features. Some titles feature free spins, while others come with multipliers. You will also find games with different volatility levels to suit your risk appetite. A few top titles we tested are Reactoonz, Sweet Bonanza, and Starburst.

Table Games

Hugo Casino is home to hundreds of table games. We explored the casino’s numerous online blackjack, roulette, and baccarat game variations. You can access all these from the Table Games category. When examining the wagering limits, most of these table games are flexible. Their minimum and maximum wagers are reasonable, which our team is pleased with.

Live Casino

In addition, Hugo Casino features a decent array of live games. We found several roulette, blackjack, baccarat, and live show games in the Live Casino category. These games are from top-tier providers such as Evolution, TVBet, Pragmatic Play, OneTouch, and Playtech.

We also discovered that most lobbies offer HD-quality display. They also have impeccable real-time streaming and interactive features to provide players with an immersive online gaming experience.

Other Casino Games

If you fancy other game types, Hugo Casino has a few in its arsenal. After several hours of exploring the game selection, we found bingo, keno, scratchcards, video poker, and crash games. You can use the casino’s search feature to locate these other game types. Unfortunately, there is not a separate category for them at the moment.

Hugo Casino Payment Methods

Upon examining the gambling site, we found several fiat-based and cryptocurrency options. You can choose from a variety of payment methods like credit/debit cards, e-wallets, bank transfers, Bitcoin, and more. 

But what about the limits? We are happy that they are reasonable. The minimum deposit is $20, but you can deposit up to $10,000 at once. As for withdrawals, Hugo Casino allows a minimum withdrawal of $30 and a maximum of $500 per day, which is somewhat low. However, the monthly withdrawal cap is better at $15,000. You’ll also have to verify your identity when making your first withdrawal.

Hugo Casino Mobile Compatibility

While we are unhappy with Hugo Casino’s lack of a native mobile app, its platform is very mobile-friendly. You can access the website on smartphones and tablets. Simply enter the URL on your mobile device’s up-to-date web browser, and you are good to go. The design is mostly the same as the desktop version and is optimised quite well.

Hugo Casino Customer Support

Two channels are available if you need to contact customer support at Hugo Casino. For a fast response, you can use the live chat. You can access this by clicking the message icon floating on the site’s bottom corner. The response time was less than a minute when we tested the live chat. The second support channel is email; you can reach the casino at [email protected] or fill in the contact form field on the Contact page. 

Safety & Security

We consider Hugo Casino to be a safe platform. Our experts checked and verified its licence with Curaçao eGaming (licence number 8048/JAZ2020-074)and found that it is valid. Moreover, the website is encrypted using SSL technologies. It also complies with data protection standards to ensure players’ data doesn’t fall into the wrong hands.

What are the Highlights of Hugo Casino?

Several aspects of Hugo Casino are impressive, but some stand out more. Next, we look at standout features that impressed us most.

• Supports Cryptocurrency: You can use various cryptocurrencies for deposits and withdrawals, making it a good fit for crypto gamblers. Moreover, the processing speed for cryptocurrency transactions is fast. You can potentially get your winnings within a few minutes.
• Numerous Bonus Offers: Hugo Casino has several bonuses and promotions to boost NZ players’ bankrolls. You can claim free spins, reload bonuses, and much more. You can also enjoy different loyalty perks with coins to spend however you wish.
• Exciting Tournaments: In addition to regular promotions, Hugo Casino hosts various tournaments. You can participate in Drops & Wins, Mystery Drops, and Crash & Win. For instance, you can participate in the Drops & Wins by playing selected slot games, and a massive $2,000,000 prize pool is available to share. 

Conclusion

All in all, despite being a relatively new platform, we consider Hugo Casino a top choice for NZ players. The game diversity and numerous bonus offers are enough to keep players entertained. Moreover, the casino supports various fiat and cryptocurrencies, which is quite accommodating. Nevertheless, we would love to see better categorisation in the game library.