SpinGenie Casino

SpinGenie Casino Review

SpinGenie Casino is a simple, modern gambling site established and operated by SkillOnNet Ltd. The casino site was established in 2018, running its operations out of Malta. At first glance, you’d notice the layout of the site is different from other conventional casino sites. There are lots of white spaces and detailed write-ups explaining the features of the casino. However, there’s a menu that launches you properly into the world of games, from video pokies to live table games.

The welcome bonus is also largely displayed on the landing page. It’s a total of 108 free spins on your first deposit in the online casino. In this SpinGenie Casino review, we’ll discuss, in detail, the bonuses & promotions, games, payment methods, legality, mobile compatibility, and customer service.

The Welcome Bonus and Promotional Offers At SpinGenie Casino

The SpinGenie casino bonus offers are different from conventional casino promos. Their promotions portfolio has just five bonuses, and none include your typical percentage match deposit. Navigating to the bonus page is quite easy, as you’ll see a tab dedicated specifically to promotions. On the page, you’ll see the promotions and a detailed writeup on what to do to claim them and their terms & conditions. These are highlighted for you in the headings below.

Free Spins: Welcome Offer At SpinGenie

SpinGenie welcome bonus is an unconventional package of 108 free spins to use on one of their most popular pokie, THOR! To qualify, you need to sign up at the online casino, head to the cashier page, and deposit at least NZ$10. It’s a bonus granted only on the first deposit, and all 108 free spins are given at once. Important terms and conditions you should know about this bonus include the following:

• The spin value of the THOR! game is NZ$0.1.
• You must use the spins before you use the funds you deposit in the online casino.
• The wagering requirements for what you win with the free spins are capped at 60x.
• The maximum bet you can have is 10% of free spin winnings or NZ$5 (whichever is the lowest amount).
• You must meet the wagering requirements within 30 days.
• In affiliated casinos, you can only claim a welcome bonus three days after taking another.

SpinGenie Casino Daily Picks

These daily picks are bonuses offered every day by the online casino, from free spins to cash prizes. The bonus is restricted to members only, and it’s easily accessed with the tab above the tournaments section. You’ll find different exclusive offers for each day, and you can pick whichever appeals best to you. Depending on what’s offered that day, the terms and conditions for the promos will differ.

Pokies Tournaments

SpinGenie promotions include occasional tournaments where you can be one of a few lucky winners to win thousands of euros. These tournaments occur seasonally, and you can be part of them by making the minimum deposit required to qualify. There’ll be a collection of pokies to play at these tournaments. A pool prize will be awarded to a random lucky winner at the end of the season. In addition, you can opt to buy tournament spins to put you ahead of the competition.

SpinGenie Free Spins

SpinGenie offers free spins for a whole year and a 50% bonus, which you can opt for instead of the welcome bonus. For this, you must deposit at least NZ$50 and use the bonus code “spin1year”. Once you’ve claimed this offer, SpinGenie will give you ten free spins for each week of the whole year. However, there are terms and conditions that come with these free spins, which include the following.

• A wagering requirement of 30x. This includes both the deposit fund and bonus fund.
• Only pokies count toward the wagering requirement.
• You must beat the wagering requirement within 30 days.
• The maximum cash bonus given is NZ$100.
• Winnings you get from free spins are subject to a 60x wagering requirement.

Prize Twister

If you make a deposit on Saturdays, you get to spin the Prize Twister. This Prize Twister holds bonuses such as free spins and a cash prize of as much as NZ$25,000.

Are The Wagering Requirements On The Bonuses Fair?

SpinGenie wagering requirements are set at 60x for winnings you get from the welcome bonus free spins. The same reflects in the free spins bonus of the one year offer, where you must wager both the deposit and bonus funds. This wagering requirement is way too high and unfair to beat within 30 days. Also, there’s a max cap win of just NZ$100 on the free spins for a year offer.

The Casino Games at SpinGenie Casino

SpinGenie casino games are well over 6,500 in number, with pokies taking the majority. The games in the online casino are divided into pokies, instant win games, table games, and live games. There are 6,134 pokies, 141 instant win games, and 548 combined table and live games. You’ll find game titles from different providers, such as NetEnt, NextGen, Ezugi, Eyecon, 1X2 Gaming, Red Tiger Gaming, and Playtech. These game categories are discussed in the headings below.

SpinGenie Pokies

Pokies are the most numerous at SpinGenie online casino, incorporating everything from regular 5-reel video pokies to Megaways. At the online casino, the pokies are grouped into three pages, tagged “all,” “jackpots,” and “daily jackpots.” The “all” page holds virtually all kinds of slot games, including the classic 3-reel pokies, cascading reels, five-reel pokies, and Megaways. These come in different themes and from dozens of software providers.

You’ll encounter the same number of pokies on your mobile device as you would on your laptop/desktop. There’s a dedicated search box at the top of the page where you can search for your favorite games with ease. Some of the most popular pokies you’ll encounter at SpinGenie are Rich Wilde and the Book of Dead, Fluffy Favourites, Big Bass Bonanza, Rich Wilde & the Tome of Madness, and Spin Genie Megaways. These games are playable on your mobile devices and laptops/computers.

Instant Win Games

These consist of titles such as Slingo Piggy Bank, Mayan Stackways, Megablox Pyramids, The Walking Dead Scratch, and Aztec Gold Mines, among hundreds of others. On the dedicated page for instant wins, you’ll find them grouped into “All,” “Slingo,” and “Scratch Cards.” They come from different providers like Hacksaw Gaming, Playtech, and Pragmatic Play. Like the pokies’ category, you can search for your favorite titles using the search bar at the top of the page.

Table Games

This section of the casino is dedicated to Roulette, Blackjack, Poker, SicBo, and Hi-Lo. You’ll come across different versions of these table games from various software providers. Prominent providers you’ll encounter in the section include Ezugi, Evolution Gaming, and Pragmatic Play. Examples of the game titles you’ll encounter include Lightning Roulette, Mega Fire Blaze Roulette, Brussels Roulette, American Twenty One Blackjack, Casino Hold’Em, Hi-Lo, and Aviator.

Live Games

Many of the table games listed above have a live rendition where you can play with live dealers. The casino lets you have a real-time experience with top-notch live games from providers like Evolution Gaming, Pragmatic Play Live, Ezugi, and Reel Time Gaming. You can filter through these live games using a search button. Examples of live games you’ll encounter are Adventures Beyond Wonderland Live, Baccarat Squeeze, Live Spin a Win, Snakes & Ladders, and Hi-Lo.

These games are playable on your mobile devices and laptops. There’s no demo version available, as you must be ready to play for real money once you launch a live game. However, you’ll find the live dealers courteous and willing to help.

Deposits and Withdrawals at SpinGenie Casino

SpinGenie methods of payment are quite limited, with just seven options at your disposal. Compared to newer online casinos in the industry, this leaves a lot to be desired. The payment options available are VISA, MasterCard, Paysafecard, Skrill, Trustly, Neteller, and ecoPayz. With these options, you can infer that the casino is not crypto-friendly. 

The minimum amount allowed in deposits with these payment options is NZ$10. However, the maximum amount you can deposit per day is NZ$100,000. There are no fees attached to these deposits, and it takes an instant to get the deposits done.

How Easy Is SpinGenie Withdrawal Process?

The withdrawal process of SpinGenie is quite simple. Simply go to the cashier page, make a withdrawal request, and have your money processed and sent within 1 – 7 days. SpinGenie payout limits are unlimited, and from reviews, they present no hassles to customers. There are no fees attached, and we guarantee a seamless experience when using any of the options available.

The Mobile User Experience Of SpinGenie

Although the casino has no mobile app, the mobile phone experience at SpinGenie casino is unmatched. It comes with a user-friendly interface that allows you to navigate and scroll easily through tabs and pages on the casino site. The login, registration, menu, and search buttons fall to the bottom in the mobile version. You’ll get the same simple application form as in the desktop version, and you’ll have your account created in no time.

All other features, including bonuses, payment options, and customer support services, work just as seamlessly on your mobile devices. The games run without hitches or lags, and you’ll have a better experience with minimal distractions on your mobile device’s screen. Compatible mobile devices with SpinGenie are iOS, Android, and Windows.

Customer Support Services At SpinGenie Casino

SpinGenie contact channels are primarily via two channels. These include the live chat option and an email address. It’s rather disappointing that the live chat option isn’t available 24/7, nor is the email address option. Live chat is open from 06:00 – 00:00 GMT. However, you’ll be connected within minutes to a polite and responsive customer care representative, who’d be happy to attend to your complaints and requests.

The email address for your issues and questions is [email protected]. Sadly, there’s no FAQs section, nor is there a direct phone number. Overall, these customer service options are pretty average and could be better.

How Safe and Secure Is SpinGenie Online Casino?

SpinGenie casino security and licences are top-notch, with the casino site holding a licence from the Malta Gaming Authority. This means their games and services are regulated by the authority, guaranteeing safety for their players. The license number for SpinGenie is MGA/CRP/171/2009/1. SpinGenie Casino also encourages responsible gambling, with a dedicated page for gambling helplines and gambling addiction prevention tools.

The site is also secured with SSL encryption technology and has a strict privacy policy. With this, there’s virtually nothing to worry about, and you can enjoy your games assured of sincerity and transparency from the casino.

SpinGenie’s Anti-Money Laundering and Know-Your-Customer Processes

For certain amounts you want to withdraw, SpinGenie may ask you for documents to verify your identity. They also need these documents to verify that you’re not laundering money through the casino. These procedures are crucial to ensuring players and the casino are always protected and free from theft or fraud.

Conclusion

SpinGenie is a good casino with its major highlight being the massive game library. All players, new or old, will have a swell time with the collection of games. However, it comes with several downsides, including high wagering requirements, limited payment options, and the unavailability of 24/7 customer service. If you look for alternatives, we suggest you check other online casinos we’ve listed for you.