Stay Casino Review

Stay Casino Welcome Bonus

Stay Casino greets new players with a six-tier welcome package worth up to NZ$5,000 + 350 free spins, spread over the first five deposits, with a mystery bonus on the sixth. The offer is visually appealing and competitive compared to many NZ-facing Curacao-licensed casinos, especially for players who prefer multiple medium-sized boosts rather than a single large bonus. What stands out is the steady distribution of bonuses across deposits and the inclusion of popular pokies titles for free spins. On the other hand, the offer doesn’t drastically outperform its competitors; its 40× wagering requirement is standard, but bonus caps and deposit-specific limits keep it in line with the mid-range market rather than at the premium end.

Welcome Bonus Breakdown

Bonus Terms

The wagering requirement is competitive but not exceptional, and the minimum deposit threshold is slightly above that of some budget-friendly casinos. The bonus cap on winnings (10× deposit for specific bonuses) is the main drawback compared to competitors offering uncapped winnings on standard welcome offers.

Game Contribution Toward Wagering:

• Pokies: 100% (except specific titles listed in restricted games)
• Table games (roulette, blackjack, video poker): 5%
• Live dealer games: 0%–10% depending on game type (blackjack excluded during bonus play)
• Other games: 0%

Casino Promotions for Registered Customers

Stay Casino keeps gameplay exciting for regular players with a diverse calendar of promotions, tournaments, and seasonal events. The variety caters to both casual and competitive players, featuring weekly reloads, cashback offers, free spins, and leaderboard-based rewards. The dedicated Events Calendar highlights rotating offers, while the Tournaments section showcases live slot battles, blackjack leagues, and high-score competitions, ensuring there’s always something fresh for members beyond the welcome package.

Ongoing Promotions and Events

• Weekend Reload Bonus – 50% up to NZ$500, available each weekend (Saturday-Sunday) with a minimum deposit of NZ$30, wagering 40x.
• 7% Weekly Cashback – Cashback on net losses from real money bets (minimum NZ$20, maximum NZ$5,000), credited every Monday, wagering 5x.
• Tuesday Free Spins – Up to 100 free spins on every deposit for selected slots based on deposit amount, available every Tuesday, wagering 40x.
• Birthday Bonus – 100% up to NZ$190 + 20 free spins with a deposit of NZ$45, valid once per year on the player’s birthday.
• Fortune Wheel (Secret Gift) – Deposit NZ$70 or more with promo codes to spin for random prizes, including free spins or cash; prizes have varying wagering conditions.
• Lucky Star Lottery – Bi-weekly lottery with 55 winning tickets and a prize pool of 3,000 free spins; entry earned via deposits of NZ$45.
• Referral Program – Invite new players and earn cash bonuses (reward subject to 10x wagering) when referral requirements are met.

The promotions calendar and active tournaments give Stay Casino a competitive edge, making it one of the more dynamic Curacao-licensed brands that offers consistent engagement opportunities for regular players. Frequent updates in the Event Calendar and Tournaments section keep the promotional lineup fresh, positioning it competitively alongside well‑known names like N1 Casino and 7Bit Casino.

VIP and Loyalty Program

Stay Casino operates two distinct reward systems: a Loyalty Program for all players and an Immediate VIP Club for high-value or dedicated members. The Loyalty Program rewards comp points for real-money play, which unlock improved exchange rates, reduced wagering requirements, and additional perks as levels progress. The VIP Club is structured into four tiers, Silver, Gold, Platinum, and Diamond, offering increasingly valuable benefits, including a high roller bonus, higher cashback, better free spin conditions, faster withdrawals, personal VIP managers, and luxury gifts.

VIP Levels Overview

Loyalty Program Connection

The Loyalty Program operates in conjunction with the VIP Club, rewarding comp points for real-money play in all games and progressing through 14 levels. Wagering requirements on loyalty bonuses decrease from 45× at early levels to 20× at Level 14, while exchange rates improve as players advance. From Level 4 onward, comp points can be converted into bonus funds, providing steady rewards that complement the VIP Club and keep benefits flowing for consistent play.

Key takeaways: Overall, Stay Casino’s combined Loyalty and VIP systems deliver ongoing rewards for consistent play, with tangible benefits such as cashback, enhanced withdrawals, and manager support starting from the Silver level. The program becomes significantly more valuable at Platinum, where enhanced withdrawal perks, reduced wagering requirements, and exclusive rewards are introduced. Meanwhile, Diamond caters to elite players with maximum cashback and minimal restrictions.

Online Casino Game Offerings

Stay Casino boasts an impressive library of over 8,000 casino games, including approximately 7,000 pokies titles, alongside a rich assortment of table and specialty games such as blackjack, roulette, baccarat, craps, video poker, mini games, and scratch cards. The casino stands out with its expansive pokies collection, featuring Megaways mechanics and progressive jackpots. In contrast, its live casino suite, powered by industry-leading studios, offers a full spectrum of classic casino games and game show entertainment.

While the casino doesn’t publish exact counts per category, here’s a breakdown based on the available information:

• Pokies: ~ 7,000 games
• Blackjack: multiple variants (~350+)
• Roulette: various versions (~200+)
• Baccarat & Dice: several formats (~100+)
• Craps: available among table games
• Video Poker: included in the broader table games lineup (~25+)
• Other Games (Mini Games, scratch cards, virtual sports): numerous options (~700+)
• All Casino Games: over 8,000 total titles

Live Casino Games

Stay Casino also partners with top live casino providers, including Evolution, Ezugi, Lucky Streak, Tom Horn, and Pragmatic Play Live. The live portfolio includes:

• Live blackjack (classic and VIP)
• Live roulette (Auto Roulette, Lightning Roulette, Football Talk Live Roulette)
• Live baccarat (Classic and Speed)
• Live poker variants (Texas Hold’em, Three Card Poker)
• Game shows like Dream Catcher and Deal or No Deal

Popular titles such as Crazy Time, Lightning Roulette, and Blackjack 1 are frequently highlighted by players. These games utilize the latest casino technology to provide immersive HD streaming, interactive dealer chat, and professional hosting, capturing much of the authentic casino experience online.

Daily, Weekly, and Monthly Withdrawal Limits

• Daily Withdrawal Limit: NZ$4,000
• Weekly Withdrawal Limit: NZ$10,000
• Monthly Withdrawal Limit: NZ$30,000

After completing these steps, your account will be ready, and you can start playing instantly.

User Experience and Navigation

Stay Casino delivers a user-friendly experience supported by a clean interface and smooth navigation. The homepage is well-structured, with key sections, including Promotions, Games, Events, and Tournaments, organized in a fixed left-hand menu for quick access. Game browsing is straightforward thanks to a range of intuitive filters. Players can sort titles by categories such as Pokies, New, Popular, Bonus Buy, Bonus Wagering, Live, and Mini Games, or use the search bar to locate specific games. This structure ensures that both casual players and seasoned users can navigate the platform efficiently.

The Terms & Conditions are easily accessible from the footer menu and are organized into numbered sections, making them clear and easy to follow. Sections such as General Terms, Who Can Play, Payment Policies, and Bonus Terms are organized in a way that helps players quickly locate relevant information without needing to scroll through lengthy text. This transparent presentation enhances the site’s credibility.

Stay Mobile Casino Application

For mobile users, Stay Casino offers a dedicated casino app available on both Android and iOS platforms, which can be downloaded directly from the official website. The app mirrors the desktop site’s functionality, offering smooth scrolling, responsive design, and access to all the same features, including games, promotions, and account management tools. Even without the app, the browser-based mobile version performs seamlessly, ensuring consistent access across devices.

Overall, Stay Casino provides a well-balanced user experience that combines easy navigation, organized information, and mobile accessibility, making it convenient for players to enjoy the platform on any device.

Security at Stay Casino Site

Stay Casino is owned and operated by Hollycorn N.V., a well-established name in the online gambling industry that manages several other reputable online casino brands. The casino was launched in 2021 and is licensed and regulated by the Curaçao Gaming Control Board (License No. OGL/2023/176/0095). While Curaçao licensing is common among international operators, it provides a structured legal framework, and disputes can be escalated through the regulator if necessary.

From a technical perspective, Stay Casino ensures secure data handling with SSL encryption, protecting transactions and player information. The platform’s valid security certificate confirms that personal and financial details, such as payment information, are transmitted safely. The brand’s association with a reputable operator, along with its transparent terms, responsible gaming measures, and secure payment systems, all contribute to its overall reliability. Players familiar with other Hollycorn N.V. properties can reasonably expect similar operational standards to be maintained here.

Customer Support Available at Stay Casino

Stay Casino offers a comprehensive and efficient customer support system, with live chat standing out as the fastest and most reliable channel for resolving issues in real-time. Alongside this, players can reach support via email for more detailed queries, while a well-structured FAQ section addresses most common questions. The combination of instant live assistance and accessible resources makes it a strong setup, especially for those who value direct human interaction over automated responses.

• Live Chat: The live chat is powered by LiveChat and connects users directly with an agent. While you must enter your name and email before starting a chat, responses are fast and interactive. In our test, a representative responded within seconds, confirming that it’s a genuine live service rather than an automated form.
• Email: Support can also be reached via email at support@staycasino.com, ideal for more detailed or document-based queries.
• Phone: There is no phone support available at Stay Casino, which is standard for many modern online casinos.
• FAQ Section: The FAQ page is structured into clear categories (Account, Deposits & Withdrawals, Bonuses, Games, Security, Responsible Gaming). It covers key topics such as forgotten passwords, bonus wagering, and withdrawal timelines. The answers are straightforward, but players with complex issues may still need to use live chat or email for resolution.

Is Stay Casino Worth It?

Stay Casino delivers a strong package for Kiwi players, offering over 8,000 games, a generous welcome bonus of up to NZ$5,000 + 350 free spins, and a dynamic promotions calendar that keeps the experience fresh. The platform’s variety of payment options, including credit cards, e-wallets, and cryptocurrencies, paired with solid customer support via live chat and email, ensures a well-rounded gaming experience.

However, potential players should note the standard Curacao licensing, high wagering requirements (40x), and withdrawal caps that might feel restrictive for high rollers. While casual and mid-level players are likely to enjoy the range of offers and smooth navigation, experienced players should read the terms carefully to avoid any surprises.