Betpat Casino Complaint

Delay in payment to an electronic wallet for more than 5 days

Disputed amount: 300 USD

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Time for Betpat Casino to respond:

Solved
kadrus2002

Russia

Disputed amount 300 USD
Posted: January 11, 2021

4.01 2021 passed verification and put about $ 300 in rubles 22000 for withdrawal to the electronic payment system Yandex money. 05.01 the money was debited with the note withdrawal completed. But the money has not been credited to the account for more than 5 days. 11.01 the money never came to me. Casinos are asked to wait 5 banking days, but according to their rules, the withdrawal to Yandex is up to a day for this payment system. Help me get my money back

teo robertson

Casino Bee Support

Posted: January 12th, 2021 at 8:17 am

Hi kadrus2002, I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support

betpat

Support

Posted: January 12th, 2021 at 1:17 pm

Hi Kadrus2002, Our apologies you had to wait for your withdrawal. Due to the tail-end of the holiday season there have been some delays, but everything is working as it should again now. I have checked with the relevant departments and can inform you the payment was sent yesterday and should be received on your end already. All the best, Betpat Casino

teo robertson

Casino Bee Support

Posted: January 12th, 2021 at 1:49 pm

Dear all, As apparent from the submitter's latest post, the Casino Bee Support Team is pleased to announce the case has been resolved and closed. We thank both parties for their assistance during the complaint process.