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Maximal Wins Casino Complaint

Not paying out

Disputed amount: 400 GBP

Time for Maximal Wins Casino to respond: 20/01/2022 12:08

Solved


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UserUK

UK

Disputed amount: 400 GBP

Posted: 2022-01-10 13:01:13

I requested a withdrawal on 3rd November 2021. As of today, the 10th January 2022, it is still pending. I have chased it up via customer chat and email and only ever get the standard response of sometimes withdrawals take longer. This has been over two months and nothing is changing. I can still log into my account but won’t be depositing again until they pay put.

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Teo Robertson

Latvia

Disputed amount: 400 GBP

Posted: 2022-01-13 08:47:19

Hi! Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support

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Teo Robertson

Latvia

Disputed amount: 400 GBP

Posted: 2022-01-13 12:08:05

Hello! Casino Bee support team just got confirmation from Maximal Wins Casino the withdrawal has been approved and you have to receive the payment soon. I will close the complaint for now. Thanks, Casino Bee Support