Complaint logo

Megapari Casino Complaint

Payout rejected

Disputed amount: 4000 USD

Time for User1726581694 to respond: 24/09/2024 2:04

Open


user avatar

User1726581694

1726581694

Disputed amount: 4000 USD

Posted: 2024-09-17 02:09:04

My payout keeps getting rejected

user avatar

Megapari

1727788560

Disputed amount: 4000 USD

Posted: 2024-10-01 13:31:23

Hello, Bradley! We deeply apologize for the inconvenience you've faced. We are currently investigating your query to understand the situation better and find a solution. We value your patience and will provide you with an update as soon as we have more information. Moreover, it's important to note that the standard processing time for a withdrawal ranges from 1 to 3 days. So there's no need to be afraid if the funds don't get credited immediately after a withdrawal. Rest assured, our support team at [email protected] is always ready and available to provide you with the latest updates on the status of your transaction.

user avatar

Megapari

1727788560

Disputed amount: 4000 USD

Posted: 2024-10-02 10:44:56

Hi, Bradley! All withdrawals that were with the card ************7765 have been rejected, because your card has been blocked and to unblock it is necessary to get the following information from you: 1) User registration details (including full name, date of birth, address registration, country of residence) or a photo of your identity document. 2) Photo of the card, where your name will be visible: - only the first 6 digits + the last 4 digits of the card number, cover the middle; - without the cvv code: if it is on the same side as the card number, it should also be hidden; - the whole name printed on the card is visible Please send all this information to [email protected] Withdrawals from ***********4732 and ************3132 were rejected because you did not make deposits from them. you can also use alternative withdrawal methods to withdraw.