Avantgarde Casino Complaint

Disputed amount: 450 USD

Posted: 2023-05-04 16:05:05

One of the withdrawals has not been processed for more than 35 days (transaction №: 205363825617640) ,
if the representative answer when the transaction will be completed it would be great

Disputed amount: 450 USD

Posted: 2023-05-04 16:06:58

Hello Pearsonbet, We received your complaint and will be in touch with the casino as soon as possible. However, please note that the withdrawal requests may take some time due to KYC & AML policies of the particular casino. Meanwhile, we will keep you informed as soon as we receive a response for your issue. Thank you, Casino Bee Support

Disputed amount: 450 USD

Posted: 2023-05-04 16:14:05

Thx for assist Teo, yes I already complete verification and etc , will wait for an answer regarding this payment delay , thank you

Disputed amount: 450 USD

Posted: 2023-05-16 12:41:46

Hi , great news , the money was received two days ago. Thanks to Casinobee team and Avantgarde support for the assist. And this complaint can be considered resolved now.

Disputed amount: 450 USD

Posted: 2024-11-27 10:06:34

Dear Pearsonbet, We're glad the matter is resolved and that you received your money! :)