Fairspin Casino Complaint

Disputed amount: 1000 USD

Posted: 2023-09-24 11:09:19

I was playing at Fairspin.io and have $1000 and just want to withdraw so I can feel safe to play. But when I tried to withdraw, they blocked my account permanently and took my $1000.

Disputed amount: 1000 USD

Posted: 2024-10-09 08:38:48

Hello! Fairspin always cares about only the best experience for every member of the gaming platform but that is possible only in frames of the Terms and Conditions with which every new member agrees upon registration. Important to mention that Fairspin follows the same points of the Terms and Conditions as every member does. If any specific action took place - that means the situation requires it from us. We can assure everyone that our gaming platform will never take any action if there is no reason for it. Also we would like to mention that any type of action that can take place is set by a specific situation. Every situation that might happen will be processed by our Team. All information about any action and all details of processing are always provided to the members of the platform. It is the same with the result or decision in a specific situation. Author of this complaint received all details about the specific of exactly this situation and reason for the specific action that took place. If there are still any questions or subjects to clarify - we are always ready to help with it. For that, the author of this complaint can simply contact us through email. Respectfully, Fairspin!

Disputed amount: 1000 USD

Posted: 2024-11-27 15:01:39

Dear user, Can you please provide an update as to whether the matter is resolved?

Disputed amount: 1000 USD

Posted: 2024-12-11 12:02:10

Dear User, Since we haven't received an update from you two months after Fairspin casino responded to your inquiry, we are closing this ticket. CasinoBee Team.