Complaint logo

Luck of Spins Casino Complaint

Withdrawal issue. Account not verified

Disputed amount: 650 GBP

Time for Luck of Spins Casino to respond: 02/05/2023 10:22

Solved


user avatar

[email protected]

1682418028

Disputed amount: 650 GBP

Posted: 2023-04-25 10:04:22

Hey. I have sent them documents twice and emailing since 3 days and no response from them. They have not verified my account and they are not processing my withdrawals as well.

user avatar

Sadaf

Disputed amount: 650 GBP

Posted: 2023-04-27 13:26:29

Dear Ali, Thank you for contacting Casinobee support team. We have reached out to Luck of Spins casino regarding your inquiry. They have sent two emails containing the necessary documents to complete the verification process. The first email was sent 42 hours ago, followed by the second email 13 hours ago. In order to proceed with your withdrawal, kindly respond to the emails. Thank you!

    By subscribing to our newsletter you agree to receive emails from us.