Disputed amount: 800 GBP


Time for to respond:


Disputed amount 800 GBP
Posted: August 20, 2021

I processed a withdrawal 9 weeks ago with I have emailed the customer care who no longer reply to me. The live chat just say be patient and can’t tell me anything. I verified my account instantly on winning but still havent been paid. Please help as this is far too long to be waiting. 15th June was exact date of withdrawal

teo robertson

Casino Bee Support

Posted: August 23rd, 2021 at 7:47 am

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.
Unfortunately, we already received another complaint in the past about the casino and they did not respond to us at all.

We have already reduced the rating for the casino. I'm really sorry that we could not help you more but as the casino is non-responsive, there isn't much we can do.

Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you out.