Jackbit Casino Complaint

Disputed amount: 30000 EUR

Posted: 2023-04-22 18:04:31

i dont withdraw i have 30k euro in account this scam

Disputed amount: 30000 EUR

Posted: 2023-04-24 17:28:29

Hello Lovelyshop, We received your complaint and will be in touch with the casino as soon as possible. However, please note that the withdrawal requests may take some time due to KYC & AML policies of the particular casino. Meanwhile, we will keep you informed as soon as we receive a response for your issue. Thank you, Casino Bee Support

Disputed amount: 30000 EUR

Posted: 2023-04-25 08:30:55

Dear Lovelyshop, We contacted the casino representative and their answer is: "We regret to inform you that your transaction is currently under investigation by the game provider. We assure you that every effort is being made to resolve the matter expeditiously, and we will notify you as soon as the investigation is complete."