Rocketpot Casino Complaint

Disputed amount: 1350 USD

Posted: 2022-06-08 16:06:25

I tried withdrawing 1350. After 24 I contacted the company and they said do not worry it will be deposited into your account soon. Then at 36 hours, I ask again. Now they tell me 700+ (my net earnings) were confiscated because I was playing with a "betting strategy" and that the game is meant to be for fun and not to earn money. The company never told me this and credited me 458. I spent this 458 as I assumed I was still receiving 1350 into my bank account. Terrible customer service. Atrocious business model.

Disputed amount: 1350 USD

Posted: 2022-06-16 07:00:25

Hi, weeniehutjr! Thank you very much for submitting your complaint. I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support