Magical Spin Casino Complaint

Disputed amount: 1764.70 EUR

Posted: 2022-04-14 23:04:29

hello my withdrawal has been canceled although I have respected all the conditions of the welcome bonus without exceeding the maximum bet of 7.50 euros (my bets between 4 and 6 euros) at slot machines and I have also respected all the rules of bonuses and terms and conditions my account was also verified after 5 days of waiting (not normal at cresus casino and wild sultan and mountberg group casinos less than 24 hours) and then I waited another 2 days for the withdrawal pending evening any week and my withdrawal is canceled for no reason I have not received an email (because there is obviously no reason) this casiono already smells like a scam with the long account verification delays and then with cancellation of the withdrawal I thank you for intervening so that I receive my winnings from this casion which is a big scam either the player loses and it's good for them or the player wins and they cancel the withdrawal I remain at your disposal to provide you with the screenshots of my history oric of bets counting on your impartiality (on cresus casino in 9 years never problem and wild sultan and mountberg group never problem too i dont understand why magical spin have a good rate? )my best regards

Disputed amount: 1764.70 EUR

Posted: 2022-04-21 06:41:54

Hello, Thank you very much for submitting your complaint. I'll contact the operator and see what we can find out for you. Thanks, Casino Bee Support