magical spin casino
Magical Spin Casino Complaint

withdrawal cancelled without reason

Disputed amount: 1764.70 EUR

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michaelo

France

Disputed amount 1764.70 EUR
Posted: April 14, 2022

hello my withdrawal has been canceled although I have respected all the conditions of the welcome bonus without exceeding the maximum bet of 7.50 euros (my bets between 4 and 6 euros) at slot machines and I have also respected all the rules of bonuses and terms and conditions my account was also verified after 5 days of waiting (not normal at cresus casino and wild sultan and mountberg group casinos less than 24 hours) and then I waited another 2 days for the withdrawal pending evening any week and my withdrawal is canceled for no reason I have not received an email (because there is obviously no reason) this casiono already smells like a scam with the long account verification delays and then with cancellation of the withdrawal I thank you for intervening so that I receive my winnings from this casion which is a big scam either the player loses and it's good for them or the player wins and they cancel the withdrawal I remain at your disposal to provide you with the screenshots of my history oric of bets counting on your impartiality (on cresus casino in 9 years never problem and wild sultan and mountberg group never problem too i dont understand why magical spin have a good rate? )my best regards

teo robertson

Casino Bee Support

Posted: April 21st, 2022 at 6:41 am

Hello,

Thank you very much for submitting your complaint.
I'll contact the operator and see what we can find out for you.

Thanks,

Casino Bee Support